Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201609461 | Scottish Courts and Tribunal Service | policy/administration | Upheld, recommendations | December 2017 |
| 201609660 | Business Stream | policy/administration | Some upheld, recommendations | December 2017 |
| 201700063 | South Lanarkshire Council | child services and family support | Upheld, recommendations | December 2017 |
| 201700163 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2017 |
| 201700194 | East Lothian Council | repairs and maintenance | Some upheld, recommendations | December 2017 |
| 201700292 | Scottish Borders Council | construction by developers/adoption of roads | Resolved, no recommendations | December 2017 |
| 201700417 | Maryhill Housing Association Ltd | repairs and maintenance | Upheld, recommendations | December 2017 |
| 201700458 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201700480 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |
| 201700490 | Registers of Scotland | handling of application | Not upheld, no recommendations | December 2017 |