Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604392 | North Lanarkshire Council | nursery and pre-school | Not upheld, no recommendations | October 2017 |
| 201604554 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2017 |
| 201604627 | South Lanarkshire Council | complaints handling (incl social work complaints procedures) | Some upheld, recommendations | October 2017 |
| 201604703 | West Lothian Council | sales and leases of property including excambions | Not upheld, no recommendations | October 2017 |
| 201605471 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201605478 | Western Isles NHS Board | admission / discharge / transfer procedures | Not upheld, recommendations | October 2017 |
| 201605828 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | October 2017 |
| 201606203 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | October 2017 |
| 201606218 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2017 |
| 201606290 | Caledonia Housing Association | policy/administration | Not upheld, no recommendations | October 2017 |