Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202202641 | Golden Jubilee National Hospital | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2024 |
| 202202648 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | January 2024 |
| 202202721 | A Medical Practice in the Grampian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2024 |
| 202204103 | Tayside NHS Board | Admission / discharge / transfer procedures | Some upheld, recommendations | January 2024 |
| 202204291 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2024 |
| 202204751 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2024 |
| 202204974 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2024 |
| 202008929 | Fife Council | Rights of way and public footpaths | Some upheld, recommendations | December 2023 |
| 202100413 | The City of Edinburgh Council | Kinship care | Upheld, recommendations | December 2023 |
| 202100839 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | December 2023 |