Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402305 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | October 2015 |
| 201402462 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2015 |
| 201402477 | University of St Andrews | academic appeal/exam results/degree classification | Some upheld, recommendations | October 2015 |
| 201402547 | Aberdeen City Council | repairs and maintenance | Not upheld, no recommendations | October 2015 |
| 201402636 | Forth Valley NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | October 2015 |
| 201402688 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2015 |
| 201402714 | Greater Glasgow and Clyde NHS Board - Acute Services Division | admission / discharge / transfer procedures | Some upheld, recommendations | October 2015 |
| 201402826 | Comhairle nan Eilean Siar | handling of application (complaints by opponents) | Some upheld, recommendations | October 2015 |
| 201402832 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2015 |
| 201402883 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, no recommendations | October 2015 |