Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201405247 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2015 |
| 201405375 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2015 |
| 201405400 | Dumfries and Galloway Housing Partnership | neighbour disputes and antisocial behaviour | Upheld, action taken by body to remedy, recommendations | September 2015 |
| 201405712 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2015 |
| 201406063 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2015 |
| 201406562 | Grampian NHS Board | nurses / nursing care | Upheld, recommendations | September 2015 |
| 201406936 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2015 |
| 201407012 | Scottish Prison Service | policy/administration | Upheld, recommendations | September 2015 |
| 201407128 | Falkirk Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2015 |
| 201407551 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2015 |