Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305621 | Scottish Prison Service | progression | Not upheld, no recommendations | August 2015 |
| 201305897 | Fife College | special needs - assessment and provision | Not upheld, recommendations | August 2015 |
| 201305950 | Scottish Prison Service | escorted day absence | Some upheld, recommendations | August 2015 |
| 201306129 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2015 |
| 201400024 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, recommendations | August 2015 |
| 201400288 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2015 |
| 201400665 | Lothian NHS Board | continuing care | Not upheld, no recommendations | August 2015 |
| 201400729 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | August 2015 |
| 201400946 | Midlothian Council | primary school | Some upheld, recommendations | August 2015 |
| 201400985 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2015 |