Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201403389 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | August 2015 |
| 201403402 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2015 |
| 201403588 | University of Aberdeen | policy/administration | Not upheld, no recommendations | August 2015 |
| 201403887 | Thenue Housing | right to buy | Not upheld, no recommendations | August 2015 |
| 201403912 | Scottish Borders Council | council tax | Upheld, recommendations | August 2015 |
| 201403916 | Grampian NHS Board | nurses / nursing care | Some upheld, recommendations | August 2015 |
| 201403951 | Glasgow Housing Association | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | August 2015 |
| 201404111 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2015 |
| 201404112 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2015 |
| 201404173 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2015 |