Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401226 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2015 |
| 201401330 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201401439 | Home Scotland | improvements and renovation | Upheld, recommendations | July 2015 |
| 201401458 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2015 |
| 201401475 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2015 |
| 201401497 | Scottish Prison Service | policy/administration | Upheld, recommendations | July 2015 |
| 201401612 | A Dentist in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | July 2015 |
| 201401744 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201401750 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | July 2015 |
| 201402226 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |