Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402360 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201402754 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2015 |
| 201402807 | Borders NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2015 |
| 201403023 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | July 2015 |
| 201403143 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2015 |
| 201403303 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2015 |
| 201403467 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2015 |
| 201403582 | Tayside NHS Board | complaints handling | Some upheld, no recommendations | July 2015 |
| 201403602 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2015 |
| 201403700 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2015 |