Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400695 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |
| 201401093 | University of Glasgow | special needs - assessment and provision | Not upheld, no recommendations | June 2015 |
| 201401337 | Fife College | complaints handling | Not upheld, recommendations | June 2015 |
| 201401428 | Private Rented Housing Panel | complaints handling | Some upheld, recommendations | June 2015 |
| 201401646 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2015 |
| 201401774 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2015 |
| 201402012 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |
| 201402300 | Loch Lomond and The Trossachs National Park Authority | policy/administration | Not upheld, no recommendations | June 2015 |
| 201402779 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2015 |
| 201402995 | Angus Council | Applications, allocations, transfers & exchanges | Not upheld, recommendations | June 2015 |