Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201407313 | Tollcross Housing Association Ltd | repairs and maintenance | Upheld, recommendations | June 2015 |
| 201205171 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | May 2015 |
| 201300089 | Angus Council | hall letting, indoor facilities, libraries, museums etc | Not upheld, no recommendations | May 2015 |
| 201300513 | Argyll and Bute Council | zoning of local authorities, planning blight, flood prevention | Upheld, recommendations | May 2015 |
| 201304171 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2015 |
| 201304359 | West Lothian Council | mental health issues | Some upheld, recommendations | May 2015 |
| 201304380 | University of Glasgow | special needs - assessment and provision | Upheld, recommendations | May 2015 |
| 201304829 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |
| 201305105 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |
| 201305249 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |