Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400679 | Scottish Prison Service | communication by telephone | Some upheld, recommendations | May 2015 |
| 201400741 | Fife Council | primary school | Upheld, recommendations | May 2015 |
| 201401014 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |
| 201401856 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |
| 201402052 | A Medical Practice in the Dumfries and Galloway NHS Board area | record keeping | Not upheld, no recommendations | May 2015 |
| 201402090 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |
| 201402123 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |
| 201402157 | Aberdeenshire Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Upheld, recommendations | May 2015 |
| 201402202 | Scottish Prison Service | communication by telephone | Not upheld, recommendations | May 2015 |
| 201402387 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |