Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402395 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | May 2015 |
| 201402445 | Scottish Borders Council | primary school | Not upheld, recommendations | May 2015 |
| 201402559 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |
| 201402569 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |
| 201402653 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |
| 201402874 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |
| 201402879 | South Ayrshire Council | policy/administration | Not upheld, no recommendations | May 2015 |
| 201402980 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |
| 201403030 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |
| 201403195 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | complaints handling | Upheld, recommendations | May 2015 |