Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201403196 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |
| 201403197 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |
| 201403297 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2015 |
| 201403395 | Aberdeen City Council | neighbour disputes and anti-social behaviour | Some upheld, no recommendations | May 2015 |
| 201403450 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |
| 201403677 | East Dunbartonshire Council | policy/administration | Some upheld, recommendations | May 2015 |
| 201403829 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |
| 201403876 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |
| 201403941 | Business Stream | charging method / calculation | Not upheld, no recommendations | May 2015 |
| 201403956 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |