Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404119 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | April 2015 |
| 201404149 | A Medical Practice in the Western Isles NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2015 |
| 201404706 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | April 2015 |
| 201404795 | Greater Glasgow and Clyde NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | April 2015 |
| 201404929 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | April 2015 |
| 201405114 | The Robert Gordon University | academic appeal/exam results/degree classification | Not upheld, no recommendations | April 2015 |
| 201405125 | Renfrewshire Council | handling of application (complaints by applicants) | Upheld, recommendations | April 2015 |
| 201405371 | Business Stream | damage caused / compensation | Not upheld, no recommendations | April 2015 |
| 201405906 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | April 2015 | |
| 201406015 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | April 2015 |