Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401558 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | March 2015 |
| 201401584 | Glasgow West Housing Association Ltd | rent and/or service charges | Not upheld, no recommendations | March 2015 |
| 201401678 | The City of Edinburgh Council | primary school | Not upheld, no recommendations | March 2015 |
| 201402018 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201402081 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2015 |
| 201402112 | North Lanarkshire Council | council tax | Not upheld, no recommendations | March 2015 |
| 201402187 | North Lanarkshire Council | repairs and maintenance | March 2015 | |
| 201402411 | Glasgow City Council | secondary school | Upheld, recommendations | March 2015 |
| 201402424 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2015 |
| 201402434 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |