Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201302805 University of Strathclyde academic appeal/exam results/degree classification Not upheld, no recommendations February 2015
201302826 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2015
201303891 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2015
201304086 Lothian NHS Board clinical treatment / diagnosis Upheld, recommendations February 2015
201304239 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations February 2015
201304473 Kingdom Housing Association Ltd repairs and maintenance Not upheld, no recommendations February 2015
201304484 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations February 2015
201304582 Lothian NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2015
201304620 Scottish Prison Service use of restraints Upheld, action taken by body to remedy, recommendations February 2015
201304621 Borders NHS Board nurses / nursing care Upheld, recommendations February 2015