Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303870 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | January 2015 |
| 201303935 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, recommendations | January 2015 |
| 201303973 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2015 |
| 201304003 | New College Lanarkshire | complaints handling | Some upheld, recommendations | January 2015 |
| 201304174 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2015 |
| 201304276 | Aberdeen City Council | complaints handling (including appeals procedures) | Not upheld, no recommendations | January 2015 |
| 201304322 | Perth and Kinross Council | policy/administration | Not upheld, no recommendations | January 2015 |
| 201304417 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, no recommendations | January 2015 |
| 201304445 | South Lanarkshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2015 |
| 201304698 | Dumfries and Galloway Council | caravan sites | Some upheld, recommendations | January 2015 |