Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400711 | Crown Office and Procurator Fiscal Service | policy/administration | Not upheld, no recommendations | January 2015 |
| 201400778 | Forth Valley NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | January 2015 |
| 201400922 | Orkney NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2015 |
| 201401055 | Angus Housing Association Ltd | improvements and renovation | Not upheld, no recommendations | January 2015 |
| 201401077 | The City of Edinburgh Council | civic amenity/waste | Not upheld, no recommendations | January 2015 |
| 201401102 | East Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2015 |
| 201401159 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | January 2015 |
| 201401187 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |
| 201401236 | Glasgow City Council | council tax | Some upheld, recommendations | January 2015 |
| 201401305 | A Dentist in the Lothian NHS Board area | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | January 2015 |