Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201200590 The City of Edinburgh Council handling of application (complaints by opponents) Some upheld, recommendations February 2013
201200667 Borders NHS Board communication; staff attitude; dignity; confidentiality Some upheld, recommendations February 2013
201200720 Crown Office and Procurator Fiscal Service policy/administration Upheld, action taken by body to remedy, recommendations February 2013
201200863 Fife NHS Board clinical treatment; diagnosis Some upheld, no recommendations February 2013
201200895 East Dunbartonshire Council handling of application (complaints by opponents) Some upheld, recommendations February 2013
201200930 A Dental Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment; diagnosis Upheld, recommendations February 2013
201200942 Greater Glasgow and Clyde NHS Board clinical treatment; diagnosis Some upheld, recommendations February 2013
201200956 Dumfries and Galloway Council policy/administration Not upheld, no recommendations February 2013
201201082 Parkhead Housing Association Ltd neighbour disputes and anti-social behaviour Some upheld, action taken by body to remedy, recommendations February 2013
201201210 Business Stream Ltd debt recovery / payment fees Some upheld, action taken by body to remedy, recommendations February 2013