Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201103217 Fife NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2012
201103218 A Medical Practice in the Fife NHS Board area clinical treatment / diagnosis Not upheld, no recommendations September 2012
201103309 A Medical Practice in the Greater Glasgow and Clyde NHS Board area lists; complaints handling Some upheld, action taken by body to remedy, recommendations September 2012
201103311 Lanarkshire NHS Board appointments/admissions (delay, cancellation, waiting lists) Upheld, recommendations September 2012
201103320 Highland NHS Board clinical treatment / diagnosis Not upheld, action taken by body to remedy, recommendations September 2012
201103335 South Ayrshire Council handling of application (complaints by applicants) Not upheld, no recommendations September 2012
201103386 A Medical Practice in the Forth Valley NHS Board area clinical treatment / diagnosis Not upheld, no recommendations September 2012
201103435 Scottish Water sewer flooding - affecting water courses No decision reached September 2012
201103475 Dumfries and Galloway Council acquisition by authorities, home loss, disturbance, compulsory purchase and repurchase Not upheld, no recommendations September 2012
201103552 Business Stream Ltd incorrect billing Upheld, recommendations September 2012