Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202001087 Edinburgh Health and Social Care Partnership Policy / administration Upheld, no recommendations August 2021
202001107 Lothian NHS Board - Acute Division Clinical treatment / diagnosis Upheld, recommendations August 2021
202001625 North Lanarkshire Council Policy / administration Upheld, recommendations August 2021
202001929 Forth Valley NHS Board Clinical treatment / diagnosis Some upheld, recommendations August 2021
202002290 Lothian NHS Board - Acute Division Admission / discharge / transfer procedures Not upheld, no recommendations August 2021
202003093 Fife NHS Board Clinical treatment / Diagnosis Not upheld, no recommendations August 2021
202004484 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations August 2021
202005520 A Medical Practice in the Forth Valley NHS Board area Clinical treatment / diagnosis Some upheld, recommendations August 2021
202005528 Lanarkshire NHS Board Admission / discharge / transfer procedures Not upheld, no recommendations August 2021
202005915 Golden Jubilee National Hospital Clinical treatment / diagnosis Upheld, recommendations August 2021