Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202104071 Stirling Council Communication / staff attitude / confidentiality Some upheld, recommendations February 2023
201909689 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, recommendations January 2023
202001327 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Some upheld, recommendations January 2023
202003950 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations January 2023
202008183 Lanarkshire NHS Board Clinical treatment / diagnosis Upheld, recommendations January 2023
202008412 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Some upheld, recommendations January 2023
202008542 Glasgow City Council Licensing - taxis Upheld, recommendations January 2023
202101338 Lothian NHS Board - Acute Division Clinical treatment / diagnosis Upheld, recommendations January 2023
202101967 A Medical Practice in the Greater Glasgow and Clyde NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations January 2023
201911488 Angus Health and Social Care Partnership Continuing care Some upheld, recommendations December 2022