Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201904027 | East Dunbartonshire Council | Policy / administration | Some upheld, recommendations | October 2022 |
| 201909298 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | October 2022 |
| 202000443 | Fife Council | Child services and family support | Upheld, recommendations | October 2022 |
| 202001408 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | October 2022 |
| 202002811 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2022 |
| 202002975 | East Dunbartonshire Council | Policy / administration | Upheld, recommendations | October 2022 |
| 202003428 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2022 |
| 202003481 | Scottish Borders Council | Assessments / self-directed support | Some upheld, recommendations | October 2022 |
| 202003881 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | October 2022 |
| 202004184 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | October 2022 |