| 201811033 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | June 2020 | 
          
                                                                                        | 201900072 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2020 | 
          
                                                                                        | 201900179 | South Ayrshire Council | child services and family support | Some upheld, recommendations | June 2020 | 
          
                                                                                        | 201900588 | Bridgewater Housing Association Ltd | aids and adaptations | Not upheld, no recommendations | June 2020 | 
          
                                                                                        | 201900600 | Argyll and Bute Health and Social Care Partnership | care in the community | Upheld, recommendations | June 2020 | 
          
                                                                                        | 201900624 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2020 | 
          
                                                                                        | 201900641 | West Lothian Council | complaints handling | Not upheld, no recommendations | June 2020 | 
          
                                                                                        | 201900702 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2020 | 
          
                                                                                        | 201900771 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2020 | 
          
                                                                                        | 201900773 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | June 2020 |