| 201802259           | 
                                                                                        South Ayrshire Council           | 
                                                                                        communication / staff attitude / confidentiality           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201802641           | 
                                                                                        South Lanarkshire Health and Social Care Partnership           | 
                                                                                        care in the community           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201803163           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201803350           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201803602           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201803603           | 
                                                                                        NHS 24           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201804070           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201804326           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201804624           | 
                                                                                        Fife NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201805151           | 
                                                                                        NHS 24           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2019           |