| 201105481           | 
                                                                                        Borders NHS Board           | 
                                                                                        complaints handling           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201200179           | 
                                                                                        Registers of Scotland           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201200189           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        policy/administration           | 
                                                                                        Upheld, action taken by body to remedy, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201200363           | 
                                                                                        Business Stream           | 
                                                                                        interruption to supply - planned           | 
                                                                                        Upheld, action taken by body to remedy, recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201200414           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        applications, allocations, transfers & exchanges           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201200420           | 
                                                                                        The Golden Jubilee National Hospital           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201200566           | 
                                                                                        Business Stream           | 
                                                                                        incorrect billing           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201200621           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201200659           | 
                                                                                        Falkirk Council           | 
                                                                                        neighbour disputes and anti-social behaviour           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201200664           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        April 2013           |