| 201202755           | 
                                                                                        Glasgow Housing Association Ltd           | 
                                                                                        repairs and maintenance           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201202821           | 
                                                                                        Scottish Prison Service           | 
                                                                                        progression           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201202888           | 
                                                                                        Wishaw and District Housing Association Ltd           | 
                                                                                        repairs and maintenance           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201203004           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201203060           | 
                                                                                        A Medical Practice in the Lothian NHS Board area           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201203190           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201203227           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        appointments/admissions (delay, cancellation, waiting lists)           | 
                                                                                        Upheld, action taken by body to remedy, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201203254           | 
                                                                                        Tayside NHS Board           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, action taken by body to remedy, recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201203271           | 
                                                                                        Western Isles NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2013           | 
              
          
                                                                                        | 201203273           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2013           |