| 201200652 | Glasgow Life | hall letting, indoor facilities, libraries, museums etc | Some upheld, recommendations | December 2012 | 
          
                                                                                        | 201200656 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | December 2012 | 
          
                                                                                        | 201200657 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | December 2012 | 
          
                                                                                        | 201200658 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | December 2012 | 
          
                                                                                        | 201200679 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | December 2012 | 
          
                                                                                        | 201200781 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | December 2012 | 
          
                                                                                        | 201200879 | West Lothian Council | primary school | Not upheld, no recommendations | December 2012 | 
          
                                                                                        | 201200888 | Scottish Water | sewer flooding - external | Some upheld, recommendations | December 2012 | 
          
                                                                                        | 201200993 | Scottish Prison Service | progression | Not upheld, no recommendations | December 2012 | 
          
                                                                                        | 201201092 | The City of Edinburgh Council | cleansing/public conveniences/streets and stairs | Not upheld, no recommendations | December 2012 |