| 201103920 | Link Housing Association Ltd | policy/administration | Not upheld, recommendations | November 2012 | 
          
                                                                                        | 201103935 | The Highland Council | road authority as developer, road alterations | Some upheld, action taken by body to remedy, no recommendations | November 2012 | 
          
                                                                                        | 201104027 | Scottish Prison Service | progression | Not upheld, action taken by body to remedy, no recommendations | November 2012 | 
          
                                                                                        | 201104107 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2012 | 
          
                                                                                        | 201104122 | Scottish Water | sewer flooding - internal | Upheld, recommendations | November 2012 | 
          
                                                                                        | 201104403 | Business Stream Ltd | incorrect billing | Not upheld, recommendations | November 2012 | 
          
                                                                                        | 201104525 | East Lothian Council | policy/administration | Some upheld, action taken by body to remedy, recommendations | November 2012 | 
          
                                                                                        | 201104603 | Aberdeenshire Council | conservation areas, listed buildings, tree preservation orders | Not upheld, recommendations | November 2012 | 
          
                                                                                        | 201104651 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 | 
          
                                                                                        | 201104677 | A Medical Practice in the Highland NHS Board area | policy/administration | Some upheld, recommendations | November 2012 |