| 201200735 | Lanarkshire NHS Board | complaints handling | Not upheld, action taken by body to remedy, no recommendations | November 2012 | 
          
                                                                                        | 201200842 | Aberdeen City Council | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | November 2012 | 
          
                                                                                        | 201200850 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 | 
          
                                                                                        | 201201081 | Scottish Prison Service | supplies of books, newspapers, etc | Not upheld, no recommendations | November 2012 | 
          
                                                                                        | 201201405 | Scottish Prison Service | supplies of books, newspapers, etc | Not upheld, no recommendations | November 2012 | 
          
                                                                                        | 201201469 | Scottish Prison Service | earnings |  | November 2012 | 
          
                                                                                        | 201201486 | Glasgow Housing Association Ltd | complaints handling | Not upheld, no recommendations | November 2012 | 
          
                                                                                        | 201201551 | Argyll Community Housing Association | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | November 2012 | 
          
                                                                                        | 201201577 | Renfrewshire Council | licensing - other | Not upheld, no recommendations | November 2012 | 
          
                                                                                        | 201201596 | Scottish Prison Service | earnings | Not upheld, no recommendations | November 2012 |