| 201102534 | East Renfrewshire Council | maintenance and repair of roads | Not upheld, no recommendations | October 2012 | 
          
                                                                                        | 201102594 | West Dunbartonshire Council | conservation areas, listed buildings, tree preservation orders | Some upheld, action taken by body to remedy, no recommendations | October 2012 | 
          
                                                                                        | 201102610 | Lothian NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | October 2012 | 
          
                                                                                        | 201103411 | Lanarkshire NHS Board | clinical treatment; diagnosis | Upheld, recommendations | October 2012 | 
          
                                                                                        | 201103531 | Fife Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | October 2012 | 
          
                                                                                        | 201103537 | Business Stream Ltd | policy/administration | Upheld, action taken by body to remedy, recommendations | October 2012 | 
          
                                                                                        | 201103772 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, no recommendations | October 2012 | 
          
                                                                                        | 201103775 | Wellhouse Housing Association Ltd | complaints handling | Not upheld, no recommendations | October 2012 | 
          
                                                                                        | 201103843 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2012 | 
          
                                                                                        | 201103955 | A Dental Practice in the Ayrshire and Arran NHS Board area | complaints handling | Upheld, recommendations | October 2012 |