Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201600096 East Dunbartonshire Council handling of application (complaints by opponents) Some upheld, no recommendations February 2017
201600450 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Not upheld, no recommendations February 2017
201600544 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2017
201601102 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations February 2017
201601173 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2017
201601246 The City of Edinburgh Council neighbour disputes and anti-social behaviour Upheld, recommendations February 2017
201601281 A Medical Practice in the Borders NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2017
201601670 Highland NHS Board appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations February 2017
201601729 Scottish Ambulance Service failure to send ambulance / delay in sending ambulance Not upheld, no recommendations February 2017
201601878 East Dunbartonshire Council communication, staff attitude and confidentiality Some upheld, recommendations February 2017