Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201600555 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201600936 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | December 2016 |
| 201601033 | South Lanarkshire Council | complaints handling (incl social work complaints procedures) | Some upheld, recommendations | December 2016 |
| 201601265 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2016 |
| 201601310 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201601424 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201601426 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201601500 | Scottish Prison Service | religious books, items and practices | Not upheld, no recommendations | December 2016 |
| 201601679 | University of Stirling | accommodation | Not upheld, no recommendations | December 2016 |
| 201601893 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |