Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201402477 University of St Andrews academic appeal/exam results/degree classification Some upheld, recommendations October 2015
201402547 Aberdeen City Council repairs and maintenance Not upheld, no recommendations October 2015
201402636 Forth Valley NHS Board communication / staff attitude / dignity / confidentiality Upheld, recommendations October 2015
201402688 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations October 2015
201402714 Greater Glasgow and Clyde NHS Board - Acute Services Division admission / discharge / transfer procedures Some upheld, recommendations October 2015
201402826 Comhairle nan Eilean Siar handling of application (complaints by opponents) Some upheld, recommendations October 2015
201402832 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations October 2015
201402883 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, no recommendations October 2015
201403182 Business Stream meter reading Some upheld, recommendations October 2015
201403209 Aberdeen City Council secondary school Some upheld, recommendations October 2015