| 201203646 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 | 
          
                                                                                        | 201203651 | Business Stream | meter reading | Upheld, recommendations | January 2014 | 
          
                                                                                        | 201203684 | The Highland Council | handling of application (complaints by opponents) | Some upheld, no recommendations | January 2014 | 
          
                                                                                        | 201203744 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 | 
          
                                                                                        | 201203796 | Prospect Community Housing | repairs and maintenance | Not upheld, recommendations | January 2014 | 
          
                                                                                        | 201204022 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 | 
          
                                                                                        | 201204024 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 | 
          
                                                                                        | 201204108 | The City of Edinburgh Council | local housing allowance and council tax benefit | Some upheld, recommendations | January 2014 | 
          
                                                                                        | 201204519 | Scottish Prison Service | accuracy of prisoner record | Not upheld, no recommendations | January 2014 | 
          
                                                                                        | 201204520 | Business Stream | debt recovery / payment fees | Some upheld, recommendations | January 2014 |