Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201807031 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201807205 | Dumfries and Galloway Council | secondary school | Upheld, recommendations | July 2020 |
| 201807363 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 |
| 201807697 | Orkney Islands Council | handling of application (complaints by applicants) | Not upheld, no recommendations | July 2020 |
| 201807725 | Fife Health and Social Care Partnership | complaint handling | Upheld, recommendations | July 2020 |
| 201808032 | Highland NHS Board | policy / administration | Upheld, recommendations | July 2020 |
| 201808156 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 |
| 201808327 | Stirling Council | unauthorised developments: enforcement action/stop and discontinuation notices | Some upheld, recommendations | July 2020 |
| 201808408 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201808431 | University of the West of Scotland | academic appeal / exam results / degree classification | Upheld, recommendations | July 2020 |