Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202201239 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2024 |
| 202202301 | East Dunbartonshire Council | Primary School | Some upheld, recommendations | March 2024 |
| 202203262 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Upheld, recommendations | March 2024 |
| 202204217 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | March 2024 |
| 202206891 | A Medical Practice in the Tayside NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | March 2024 |
| 202207985 | A Medical Practice in the Forth Valley NHS Board area | Clinical treatment / diagnosis | Some upheld, recommendations | March 2024 |
| 202301037 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2024 |
| 202301324 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | March 2024 |
| 202100411 | Aberdeen City Council | Building warrants: certificates of completion / habitation | Upheld, no recommendations | February 2024 |
| 202101351 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | February 2024 |