Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202101258 | Forth Valley NHS Board | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, recommendations | December 2023 |
| 202104942 | Grampian NHS Board | Nurses / nursing care | Upheld, recommendations | December 2023 |
| 202107467 | The Highland Council | Child services and family support | Some upheld, recommendations | December 2023 |
| 202109305 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2023 |
| 202110756 | Dumfries and Galloway Council | Kinship care | Not upheld, no recommendations | December 2023 |
| 202111438 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2023 |
| 202202227 | A Medical Pratice in the Grampian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | December 2023 |
| 202203018 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2023 |
| 202204521 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2023 |
| 202206050 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | December 2023 |