| 201205279           | 
                                                                                        Scottish Prison Service           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2013           | 
              
          
                                                                                        | 201205353           | 
                                                                                        Aberdeen City Council           | 
                                                                                        complaints handling           | 
                                                                                        Resolved, action taken by body to remedy           | 
                                                                                        July 2013           | 
              
          
                                                                                        | 201300209           | 
                                                                                        Scottish Prison Service           | 
                                                                                        work (in prison)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2013           | 
              
          
                                                                                        | 201000513           | 
                                                                                        Falkirk Council           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2013           | 
              
          
                                                                                        | 201003985           | 
                                                                                        A Council           | 
                                                                                        child services and family support           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2013           | 
              
          
                                                                                        | 201100100           | 
                                                                                        Borders NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        June 2013           | 
              
          
                                                                                        | 201101546           | 
                                                                                        Care Inspectorate           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2013           | 
              
          
                                                                                        | 201101683           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2013           | 
              
          
                                                                                        | 201102379           | 
                                                                                        City of Glasgow College           | 
                                                                                        complaints handling           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2013           | 
              
          
                                                                                        | 201102927           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2013           |