Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201804948 East Dunbartonshire Council repairs and maintenance Some upheld, recommendations March 2020
201805018 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations March 2020
201805023 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations March 2020
201805107 A Dental Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations March 2020
201805373 Lothian NHS Board - Acute Division clinical treatment / diagnosis Some upheld, no recommendations March 2020
201805569 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations March 2020
201805705 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2020
201805719 Scottish Prison Service complaints handling Upheld, recommendations March 2020
201805751 A Dentist in the Lothian NHS Board area clinical treatment / diagnosis Upheld, recommendations March 2020
201805833 North Lanarkshire Council neighbour disputes and anti-social behaviour Not upheld, no recommendations March 2020