Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201609486 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations August 2019
201702614 Port of Leith Housing Association Ltd policy / administration Not upheld, no recommendations August 2019
201704544 Cairngorms National Park Authority policy / administration Not upheld, no recommendations August 2019
201707342 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations August 2019
201708211 Tayside NHS Board clinical treatment / diagnosis Some upheld, no recommendations August 2019
201708302 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations August 2019
201708977 Tayside NHS Board nurses / nursing care Some upheld, recommendations August 2019
201709023 South Lanarkshire Council policy / administration Not upheld, no recommendations August 2019
201709237 Lothian NHS Board - Acute Division clinical treatment / diagnosis Upheld, recommendations August 2019
201800018 A Medical Pactice in the Grampian NHS Board Area clinical treatment / diagnosis Upheld, recommendations August 2019