Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201810422 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2019 |
| 201609656 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2019 |
| 201701589 | A Council | child services and family support | Upheld, recommendations | July 2019 |
| 201704530 | West Dunbartonshire Council | other | Some upheld, recommendations | July 2019 |
| 201705215 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2019 |
| 201705217 | Renfrewshire Council | child services and family support | Some upheld, recommendations | July 2019 |
| 201706358 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2019 |
| 201706633 | North Lanarkshire Council | road authority as developer / road alterations | Upheld, recommendations | July 2019 |
| 201706761 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |
| 201707509 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2019 |