Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201203738 Lothian NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2013
201203806 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2013
201203903 Business Stream charging method / calculation Not upheld, action taken by body to remedy, no recommendations September 2013
201203942 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2013
201203977 A Council primary school Not upheld, no recommendations September 2013
201204030 Business Stream charging method / calculation Upheld, recommendations September 2013
201204079 Aberdeenshire Council applications, allocations, transfers & exchanges Not upheld, no recommendations September 2013
201204084 Dumfries and Galloway NHS Board clinical treatment / diagnosis Upheld, recommendations September 2013
201204091 Scottish Prison Service communication by phone Not upheld, no recommendations September 2013
201204113 Falkirk Council applications, allocations, transfers & exchanges Not upheld, no recommendations September 2013