Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201205163 | A Council | primary school | Upheld, recommendations | July 2013 |
| 201205279 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | July 2013 |
| 201205353 | Aberdeen City Council | complaints handling | Resolved, action taken by body to remedy | July 2013 |
| 201300209 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | July 2013 |
| 201000513 | Falkirk Council | policy/administration | Some upheld, recommendations | June 2013 |
| 201003985 | A Council | child services and family support | Upheld, recommendations | June 2013 |
| 201100100 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2013 |
| 201101546 | Care Inspectorate | complaints handling | Not upheld, no recommendations | June 2013 |
| 201101683 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |
| 201102379 | City of Glasgow College | complaints handling | Some upheld, recommendations | June 2013 |