Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201102927 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations June 2013
201102968 Lothian NHS Board - Acute Division clinical treatment / diagnosis Some upheld, recommendations June 2013
201105269 Business Stream charging method / calculation Some upheld, recommendations June 2013
201105521 Falkirk Council repairs and maintenance Upheld, recommendations June 2013
201200030 North Lanarkshire Council control of pollution Some upheld, recommendations June 2013
201200172 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Some upheld, recommendations June 2013
201200180 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations June 2013
201200183 The Golden Jubilee National Hospital clinical treatment / diagnosis Not upheld, no recommendations June 2013
201200426 Highland NHS Board communication, staff attitude, dignity, confidentiality Not upheld, no recommendations June 2013
201200723 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations June 2013