Bank holiday closure

Our office will be closed Monday 4 May 2026 for the Early May bank holiday.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201502635 The City of Edinburgh Council communication staff attitude and confidentiality Upheld, recommendations December 2015
201502782 Aberdeen City Council repairs and maintenance Not upheld, no recommendations December 2015
201502786 Glasgow Housing Association applications, allocations, transfers & exchanges Not upheld, no recommendations December 2015
201502802 Scottish Prison Service bullying/victimisation Upheld, no recommendations December 2015
201502825 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Not upheld, no recommendations December 2015
201502846 Crown Office and Procurator Fiscal Service communication staff attitude and confidentiality Not upheld, no recommendations December 2015
201305665 Aberdeenshire Council handling of application (complaints by opponents) Some upheld, recommendations November 2015
201305842 Falkirk Council repairs and maintenance Upheld, recommendations November 2015
201306143 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2015
201400324 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2015