Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202003 | Fife Council | repairs and maintenance | Not upheld, no recommendations | June 2013 |
| 201202062 | Aberdeenshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | June 2013 |
| 201202237 | Strathclyde Partnership for Transport | policy/administration | Not upheld, no recommendations | June 2013 |
| 201202328 | The City of Edinburgh Council | repairs and maintenance | Some upheld, recommendations | June 2013 |
| 201202403 | Business Stream | policy/administration | Not upheld, no recommendations | June 2013 |
| 201202594 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2013 |
| 201202596 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2013 |
| 201202606 | Scottish Water | complaints handling | No decision reached | June 2013 |
| 201202611 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2013 |
| 201202663 | A Medical Practice in the Orkney NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | June 2013 |