Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202677 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2013 |
| 201202914 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |
| 201203053 | Scottish Borders Council | handling of application (complaints by applicants) | Not upheld, no recommendations | June 2013 |
| 201203096 | Tayside NHS Board | clinical treatment / diagnosis | No decision reached | June 2013 |
| 201203100 | Business Stream | incorrect billing | Some upheld, recommendations | June 2013 |
| 201203319 | Business Stream | meter reading | Some upheld, recommendations | June 2013 |
| 201203348 | Scottish Prison Service | staff treatment | Upheld, recommendations | June 2013 |
| 201203390 | East Lothian Council | policy/administration | Not upheld, no recommendations | June 2013 |
| 201203392 | Business Stream | charging method / calculation | June 2013 | |
| 201203653 | Highlands and Islands Enterprise | policy/administration | Not upheld, no recommendations | June 2013 |