Office closure 

Our office will be closed for the September weekend on Monday 15 September 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201200189 South Lanarkshire Council policy/administration Upheld, action taken by body to remedy, no recommendations April 2013
201200363 Business Stream interruption to supply - planned Upheld, action taken by body to remedy, recommendations April 2013
201200414 South Lanarkshire Council applications, allocations, transfers & exchanges Not upheld, no recommendations April 2013
201200420 The Golden Jubilee National Hospital clinical treatment / diagnosis Upheld, recommendations April 2013
201200566 Business Stream incorrect billing Upheld, recommendations April 2013
201200621 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations April 2013
201200659 Falkirk Council neighbour disputes and anti-social behaviour Not upheld, recommendations April 2013
201200664 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations April 2013
201200722 Lothian NHS Board clinical treatment / diagnosis Some upheld, recommendations April 2013
201200903 A Medical Practice in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Not upheld, no recommendations April 2013